BILLING & PATIENT ACCOUNTS

We are happy to submit a claim to any insurance plan that you may have. If you received an invoice, you can return the payment stub with the insurance information section completed. Or feel free to contact us at 925-452-8350 and we will be happy to take the information over the phone.

We understand that medical expenses can be overwhelming, especially for the uninsured. We have several options that may help you. Please contact our office for assistance.

We are happy to work with you, however, we are required to protect the privacy of our patients and therefore will need to ensure that you have documented permission to access your loved one’s healthcare information. Please contact us to obtain a release of information form or for instructions on how to provide Power of Attorney or other approved documentation that you may already have available.

Medicare pays for most but not all ambulance services. You should expect a 20% copay for all covered charges but if a charge has been denied by Medicare, it may be that the transport did not qualify for Medicare's strict ambulance guidelines.  Please contact us with any additional questions.